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We value time and high quality service. That’s why our site automatically offers customers to pay using the online service Liqpay straightaway after ordering. This is a safe and quick way to pay. However, if you have any problems, our manager will write to you and offer other methods of payment, such as:
For cashless payment from a company or organisation, please write to firstname.lastname@example.org and we will respond shortly.
Your orders will be placed for delivery only after payment. This usually takes one working day. However, during holiday periods or sales it may take up to five working days to properly process and submit your order.
We will be happy to send you your order, wherever you are in the world.
During checkout you may choose delivery to your address by a courier or to a delivery point. The customer is responsible for payment for delivery.
For orders from abroad please write to email@example.com, and our manager will calculate the cost of delivery and will send you a bill and receipt.
For every payment customers will receive a tracking number for their order via text message or by email.
We are sorry if you have to return one of our products. You can return our products within 14 days of payment, or exchange it for a similar one, if the product has been damaged or is of poor quality. Returns and exchanges are fulfilled according to Ukrainian Consumer Protection Law.
We try our utmost to guarantee quality of service and products, however, if you want to return or exchange your order, please write to us on firstname.lastname@example.org or call us on +380443310249.